Why are Internal rules important for NPMs?

Internal rules and procedures contribute to the good governance of institutions, in other words, the system by which an organisation makes and implements decisions in pursuit of its objectives.

As such, internal rules are important for NPMs because they clarify roles and responsibilities; and procedures for decision-making, in line with the organisational structure of the institution. This is particularly important for NPMs composed of several members, or for NPMs which are part of ombuds institutions and national human rights commissions. In this sense, they are the link between the NPM’s internal organisation and effective execution of its mandate.

For both multiple body NPMs and NPMs that are part of ombuds institutions and national human rights commissions internal rules and procedures can greatly facilitate information sharing and internal communication with other departments from the same institution. This is particularly the case around issues like complaints or legal and policy work that might involve a number of different departments.

They may also help to define an NPM’s ethics, values, internal culture and ways of working. This is particularly the case if they include references to working methods or core principles (for example, a human rights-based approach, and non-discrimination). This can be useful for new staff and for teambuilding, as well as providing a degree of protection and sustainability for the institution, including when there is a change in institutional leadership.

Because they are likely to cover questions about representation and external communication, they may also be useful in clarifying who speaks for the NPM, including in relation to the media.