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A strategic plan is a policy document that sets out the key changes that NPMs would like to see over a defined period, generally over several years. Strategic plans ask the question: where do we want to go?

An operational plan is a dynamic document that translates the strategies of the NPM into specific activities, usually covering a one-year period. Operational plans ask the question: what are we going to do to get there?

Strategic and operational planning is part of an NPM’s ‘theory of change’ – which is a way for NPMs to picture what it wants to change and how. These plans help showing the links between NPM’s day to day work, (visiting places of detention) and its overall goals.